Cyber Crimes Costing Americans Nearly $21 Billion: FBI

By Naveen Athrappully

The FBI released its 2025 Internet Crime Report, revealing that Americans were being defrauded to the tune of nearly $21 billion, with artificial intelligence (AI) and cryptocurrency crimes behind some of the massive losses.

“Americans who submitted complaints involving cryptocurrency reported the highest losses, with 181,565 complaints totaling more than $11 billion,” the agency said in an April 6 statement.

Roughly 70 million American adults, around 30 percent of the country’s adult population, own a cryptocurrency, with one in three owners being between the ages of 30 and 44, according to Security.org.

The FBI’s Internet Crime Complaint Center (IC3) said that total losses of $20.87 billion in 2025 are more than 20 times higher than the $1 billion loss reported in 2015. The number of complaints has also surged during this period, rising from 288,012 complaints to more than a million.

“For the first time in its nearly 25-year history, the IC3 report features a section on artificial intelligence, which accounts for 22,364 complaints, costing Americans nearly $893 million,” the report said.

The losses reported in 2025 were 26 percent higher than in the previous year, with the average loss at $20,699.

The FBI noted that scammers rely on pressure techniques to defraud Americans. The agency advised people to assess the situation carefully before turning over money or personal information.

“IC3 receives nearly 3,000 complaints per day. If you believe you or someone you know may have been a victim of a fraud or scam, contact your local FBI office or submit a complaint at ic3.gov as soon as possible,” the FBI advised.

“You should document the name of the scammer/company, methods of contact, dates of contact, methods of payment, where funds have been sent, and a thorough description of the interactions.”

Artificial Intelligence

The FBI report said that AI-enabled synthetic content is now becoming more difficult to detect and easier to make.

This allows criminal actors to “potentially conduct successful fraud schemes against individuals, businesses, and financial institutions,” it said.

In business email scams, malicious actors use AI chat generators to create official-sounding emails mimicking a company’s CEO or other officials. These emails may contain phishing links or directions to wire funds.

The technology can also be used in romance or investment scams to dupe people into transferring their money.

Crypto Fraud

Complaints involving cryptocurrency were up 21 percent from 2024, with the average loss being $62,604. People may be targeted by scammers who direct them to make payments via crypto ATMs. In some cases, fictitious law firms target cryptocurrency scam victims and exploit them with fake offers of recovering funds.

In January 2024, the FBI and the U.S. Secret Service initiated Operation Level Up to identify victims of cryptocurrency investment fraud and notify them about the scam.

As of December 2025, the FBI has notified 8,103 victims of cryptocurrency investment fraud, with 77 percent of them unaware that they were being scammed.

The timely notification by the FBI is estimated to have resulted in more than $511 million in savings to victims, the agency said.

Elder Fraud

The IC3 report also highlighted the issue of elder fraud, listing 201,266 complaints from individuals aged over 60 last year, which is the highest number of complaints filed by any age group.

This age group suffered more than $7.7 billion in losses, up 59 percent from 2024. The average loss was $38,500, with nearly 12,500 individuals losing more than $100,000 in funds each.

In November 2025, the Department of Justice reported charging 608 defendants between July 1, 2024, and June 30, 2025, for allegedly stealing more than $2.36 billion from more than 1 million elderly American victims.

Some of the top schemes targeting elders involved investment fraud, government impersonations, and romance scams, the department said.

To avoid being a victim of elder fraud schemes, the U.S. Secret Service advises people to be wary of unsolicited communications from unknown people or businesses.

The agency warned against handing over personally identifiable information, online passwords, or bank access codes to individuals or businesses they have not verified as legitimate.

Regarding scams involving impersonation of government agencies, the Secret Service said: “Note that government agencies will never call you on the phone to threaten you or your loved ones with arrest or legal action if you do not agree to remit payment for things like debt collections, release from jail, or immigration status issues.

“Official notification from U.S. government agencies will almost always initially involve an official letter sent via regular mail.”